Terms and Conditions of Sale

Effective Date: September 3, 2026

These Terms and Conditions of Sale ("Terms") govern the purchase and sale of products through the website adoptbws.com ("Website"), operated by Adopt BWS LLC ("Company"). By accessing or purchasing products from the Website, you agree to be bound by these Terms. If you do not agree to these Terms, do not purchase products from the Website.

1. Definitions

• Company: Refers to Adopt BWS LLC, with a business address at 5683 Stephen Lane, Sacramento, California 94273, United States.
• Customer: Refers to any person or entity purchasing products from the Website.
• Products: Refers to any items available for sale on the Website.
• Website: Refers to the domain adoptbws.com where products are listed for purchase.

2. Order Acceptance

All orders are subject to acceptance by the Company. The Company reserves the right to refuse or cancel any order for any reason at its sole discretion. Notification of such refusal or cancellation will be communicated to the Customer using the contact information provided during the order process.

3. Pricing and Payment

• Prices for products are stated in U.S. dollars and are subject to change without notice.
• Payment must be made at the time of order through the methods specified on the Website.
• The Company reserves the right to correct pricing errors on the Website.

4. Delivery and Risk of Loss

• Products will be delivered to the shipping address specified by the Customer during the checkout process.
• Delivery times are estimated to be between 5 to 9 business days. The Company is not liable for delays in delivery due to unforeseen circumstances.
• Risk of loss and title for products pass to the Customer upon delivery of the products to the carrier.

5. Returns and Refunds

• Products may be returned within 14 days of receipt, provided they are in their original condition.
• To initiate a return, the Customer must contact customer support at help@thesupport.io.
• Refunds will be processed within 30 days of receipt of the returned products.

6. Limitation of Liability

The Company's liability for any claim related to the purchase of products from the Website is limited to the amount paid by the Customer for the products. The Company is not liable for any indirect, incidental, or consequential damages arising out of or in connection with the purchase of products.

7. Force Majeure

The Company will not be liable for any failure or delay in performance due to circumstances beyond its control, including acts of God, natural disasters, war, terrorism, civil disturbance, labor strikes, or governmental actions.

8. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of California, without regard to its conflict of laws principles.

9. Dispute Resolution

• Any dispute arising out of or relating to these Terms or the purchase of products shall be resolved through binding arbitration in Sacramento, California, in accordance with the rules of the American Arbitration Association.
• The decision of the arbitrator shall be final and binding, and judgment may be entered upon it in any court having jurisdiction.

10. Customer Obligations

• Customers agree to provide accurate and complete information when placing orders and to update any information as necessary.
• Customers are responsible for maintaining the confidentiality of their account information and for all activities that occur under their account.
• Customers must comply with all applicable laws and regulations when using the Website and purchasing products.

11. Contact Information

If you have any questions or concerns regarding these Terms, please contact customer support at help@thesupport.io or call +1 916-962-3607 during customer support hours, 8:00 AM to 6:00 PM CST, Monday through Friday.

12. Amendments

The Company reserves the right to amend these Terms at any time. Any amendments will be posted on the Website and will take effect immediately upon posting. It is the Customer's responsibility to review the Terms regularly for any changes.

13. Entire Agreement

These Terms constitute the entire agreement between the Customer and the Company regarding the purchase of products and supersede any prior agreements or understandings, whether written or oral.

14. Severability

If any provision of these Terms is found to be invalid or unenforceable by a court of competent jurisdiction, the remaining provisions will continue in full force and effect.

15. Waiver

No waiver of any provision of these Terms shall be deemed a waiver of any other provision, nor shall any waiver constitute a continuing waiver.